GOOD AS
YOU AGAIN.
Cracked screen. Tired battery. A phone that won’t charge. Let’s find the problem and get your everyday essential working again.
- Genuine & premium OEM parts
- Guaranteed, fully insured repairs
- No-obligation quotes in store
Independent phone specialistsNorwich, UK · Est. 2002
KEEPING YOUCONNECTED.
Phones break.
We bring them back.
Repairs. Unlocking. Buy. Sell. Trade.
YOUR PHONEScroll to explore
01 / The connectionPeople first. Phones second.
It’s more than a phone.
YOUR PEOPLE.
YOUR PLANS.
YOUR EVERYDAY.
When it stops, life doesn’t.
We help you get back to what matters.
Independent since 2002.
Real experience. Right here
on Magdalen Street.
Care you can count on.
Guaranteed repairs.
Genuine & premium OEM parts.
Connection restored
01 — 04
02 / What we do
BACK IN
YOUR HANDS.
One independent shop.
Everything your phone needs.
GOOD AS
NEW NETWORK.
SAME PHONE.
A little more freedom. Norwich’s original unlocking specialists can help you find out what’s possible for your handset.
- iPhone unlocking from £20
- Other supported brands from £10
- Eligibility and timescales checked with you
ANOTHER PHONE.
ANOTHER CHAPTER.
A tested, cleaned and guaranteed pre-owned phone. Or a new home for the handset you no longer need. It all starts in the shop.
- Quality pre-owned handsets
- Free in-store valuations
- Cash payments subject to testing and ID
POWER UP.
MAKE IT YOURS.
The case that fits. The cable you need. The protection that makes all the difference. Everyday essentials, with a little help choosing.
- Cases & tempered-glass protection
- Chargers & USB cables
- Headsets, Bluetooth & car accessories
03 / The original since 2002
PHONES CHANGE.GOOD SERVICEDOESN’T.
Over 20 years of knowing what makes phones tick.
And knowing the people who rely on them.
VAT-registered.UK trade suppliers.Expert hands.
A problem shared.
WHAT’S
HAPPENED?
04 / Find your local
52.6366° N1.2967° E
NORWICH.
THROUGH
AND THROUGH.
Make time for a visit.
Monday–Saturday
9:30–16:30
Can you repair my phone?
We work on many models, including iPhone, Samsung and Nokia. Bring your handset in for a no-obligation quote, or tell us the make, model and fault.
How long does unlocking take?
Many eligible handsets take around 30–60 minutes. Some server-based unlocks can take up to 10 days. Ask us to check your phone, network and likely timescale.
Can you value my phone online?
Valuations require a visual inspection and testing in the shop. Bring your phone and ID for a free, no-obligation quote.
Can’t get through on the phone?
We may be busy helping customers. Email mercurycommsnorwich@gmail.com or send an enquiry and we’ll respond as soon as we can.