Phone unlocking · Norwich

Your phone.
More possibilities.

Looking to use a different network? Talk to Norwich’s original phone-unlocking specialists about your handset.

A collection of mobile phones

Know-how built over decades

Unlocking expertise.
Right on your doorstep.

Mercury Communications was the first place in Norwich to offer phone unlocking. Leroy brings over 20 years of experience, with tried-and-tested methods and straightforward advice.

We work on a wide variety of handsets in a controlled environment. Your phone is fully insured while it’s on our premises.

30–60 minutes

Typical for many eligible handsets.

Up to 10 days

Some server-based unlocks take longer.

Eligibility, cost and timescale depend on your model and network. We’ll check these with you before proceeding.

Published starting prices

Unlocking, clearly priced.

Phone unlocking starting prices by brand
HandsetStarting price
iPhoneFrom £20
SamsungFrom £10
HTCFrom £10
AlcatelFrom £10
HuaweiFrom £10
MotorolaFrom £10
DoroFrom £10
Network-branded handsetsFrom £10

Please contact the shop to confirm the current price for your handset.

Ask about unlocking

Good to know

A few things you might be wondering.

Need a hand with something else?
Ask the team

Can every phone be unlocked?
Not every handset is eligible. Tell us the make, model and current network, and we’ll check what’s possible.
What information should I send?
Your phone’s make, model and network are a good starting point. Please don’t send passwords, PINs or account sign-in details.
Will my phone be insured while you have it?
Yes. Your handset is insured while it is on our premises, and unlocking is carried out in a controlled environment.

A local shop. A real conversation.

Let’s get you connected.

Pop in, give us a call, or tell us what your phone needs.

Call the shopGet a quote